[모집부문]
* 회사명: 프로메트릭코리아(유)
* 홈페이지: https://www.prometric.com/
* 사업분야: 교육관련 자문 및 평가 (TOEFL, GRE, 삼성e-TEST)
* Function: Test Center APAC
* Job Title: Test Center Administrator (TCA)
* 글로벌 라이센싱 및 인증 기관, 교육 기관 및 정부 기관에 기술 지원 테스트 및 평가 솔루션을 제공하는 선도적인 기업입니다.
[회사소개] – Company Overview:
Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
[업무내용] - Responsibilities:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Register and prepare candidate scorecards
• If applicable, digitally scan and record candidate fingerprint identification
• Continuously monitor candidates as they complete exams
• Resolve or report candidate issues with urgency
• Always secure all computer software in the test center
• Reboot computer servers and reset passwords as necessary
• Report any occurrences outside company guidelines to corporate management
[지원자격] - Required Experience:
• US citizen (F Visa) or PR holder
• Verbal/written communication skills. (English & Korean)
• High School Diploma required, college experience a plus
• One to two years customer service-related experience required
• Ability to communicate with candidates effectively and with professionalism and authority
• Ability to write detailed reports and correspondence
• Ability to multi-task and handle small tools
• Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
[근무환경] - Working conditions:
- 채용인원 : 2명
- 계약기간: 1년 (파견계약직 / 9월 초 입사 예정, 온보딩 기간 약 2개월)
- 근무지: 서울시 강남구 테헤란로 (2호선 역삼역에서 3분 거리)
- 근무시간: 09:00 ~ 18:00 (주 5일 근무, 비정기적인 주말근무 있음_한 달에 한 번 또는 2 개월에 한번 정도)
- 급여: 회사내규에 따름 (면접 후 후보자의 자격사항에 따른 차등 결정)
- 기타 복리후생: 4대보험, 연차, 경조금, 경조휴가 등 별도 제공 (4대보험은 본인의 비자나 시민권자 여부에 따라 결정될 예정)
[지원방법] – How to apply:
- 이메일 지원: irene.lee@manpower.co.kr
- 이메일 제목: TCA_본인 성함 기재
- 제출서류: 국문 입사지원서 & 영문 Resume + Cover Letter (MS Word 양식)
- 담당자: 이아현 주임, 02-6677-9923
- 지원 마감일: 2021년 5월 31일 월요일 정오