Management Trainee
Reports To
Customer
Success Manager
Job Overview
Pinewood
Technologies Asia Pacific sells, implements and supports a highly scalable
cloud-based software platform that powers hundreds of thousands of automotive
dealers and manufacturers in over 40 countries around the world. Our
cloud-based platform, Pinewood Dealer Management System (DMS), helps our
customers save substantial cost and time by eliminating the day-to-day hassle
of managing physical datacenters so that they can focus on their core
competence of selling vehicles and delivering amazing experiences.
We have a
team of personnel who sell, implements and supports Pinewood DMS, as our
customers use it daily or as they are looking to move onto our system. The team
at Pinewood is committed to providing our customers with tools and services to
make their business agile, more efficient and more profitable. The business
culture is flexible with unlimited holiday, casual dress and flexi-time options
available.
We are
looking for a graduate to join the team based in Seoul, assuming the position
of Management Trainee. They will join the Customer Success team, which is
responsible for driving our existing customers business performance. They will
play a critical role in the team as the customer base expands across the
Asia-Pacific region.
Primarily the
individual will be responsible for assisting in the development and management
of our digital learning strategy, supporting the digital learning program
manager and content team. This will involve the translation of engaging
learning content in English/Korean/Japanese, to assist with the onboarding of
Pinewood DMS’ user base. Building relationships with suppliers and customers to
deliver and continually improve learning materials which help to drive our
customers’ success- in line with the company’s proactive support strategy.
Future development
could see the successful candidate grow within the Customer Success Team as
well as opportunities to join other business functions like Customer Delivery
or Customer Acquisition. For an ambitious candidate, the growth opportunities
are significant, as Pinewood Technologies continues to expand rapidly. There is
also the opportunity for travel, gaining an exposure to an international
business environment.
Responsibilities and Duties
·
Complete translations in
English/Korean/Japanese for eLearning, support content and other materials
required by the business.
·
Assist in the delivery of an agreed learning
strategy and objectives.
·
Assist in the creation of engaging digital
learning content to aid our customers success as well as internally to new and
existing team members.
·
Assist in maintaining up to date learning
content in line with product developments.
·
Provide first line support to our user base.
·
To undertake other duties commensurate with
the position.
Qualifications and Experience
·
Experience working
in a professional environment would be a plus.
·
An interest in the automotive industry is a
plus.
·
An interest in the SAAS industry is a plus.
·
Should want to work in a fast paced and
flexible working environment.
Pinewood Asia
Pacific
Management
trainee
Job 개요
Pinewood Technologies Asia Pacific은전세계
40여개국에걸쳐수십만의자동차딜러와제조업체들이사용하는확장성이뛰어난클라우드기반플랫폼(Dealer Management System)을판매, 구현및지원하는기업입니다. 당사는 Pinewood DMS를판매하고, 구현하고, 지원해주는데필요한인력팀을보유하고있으며, 고객에게비즈니스효율성및수익성을높일수있는툴과서비스를제공하기위해최선을다하고있습니다.
당사는 management trainee 자리를맡아서울에있는팀에합류할졸업생을찾고있습니다. 주로디지털학습프로그램관리및콘텐츠작업을지원하면서, 디지털학습전략을개발하고관리하는데참여하게될것입니다. 여기에는영어/한국어/일본어로이루어지는학습컨텐츠의번역이포함됩니다. 현재아시아태평양지역으로고객기반이확장됨에따라팀에서중요한역할이될것입니다. 또한향후발전으로인하여 Customer Success 팀내에서성장할수있을뿐아니라고객제공이나고객유치와같은다른비즈니스에참여할수있는기회도얻을수있습니다. 또한해외비즈니스환경을경험할수있는출장의기회도얻을수있습니다. Pinewood Technologies가계속해서빠르게확장되고있기에열정적인지원자에게있어이러한성장의기회는중요하다고생각합니다.
지원자격
• 영어/한국어/일본어능통자
담당업무
• e-learning 번역, 컨텐츠및비즈니스에필요한기타자료지원
• 학습전략및목적전달을지원
• 고객및내부교육을위한디지털학습컨텐츠제작을지원
• 제품개발에따른컨텐츠업데이트
• 유저기반의서포트
• 직위에해당하는기타업무수행
우대사항
• 관련전문분야경력선호
• 자동차산업에대한이해도필요
• SAAS 산업에대한이해도필요
• 다이나믹한근무환경에대한적응필요
근무지역:
서울
접수기간:
2021년 1월 6일까지
접수방법:
e-mail 접수
제출서류:
이력서, 자기소개서
근무시간: 조절 가능
급여: 당사 내규에 따름
전형절차:
서류 – 인터뷰 – 합격
담당연락처:
taeim.kang@pinewoodap.com